Trips & Ships Luxury Travel

We are revolutionizing the travel industry with our forward-thinking approach and commitment to delivering an exceptional customer experience.

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Contact

15795 Turkey Island Circle, Winter Garden FL 34787

Email: sales@tripsandships.com

Booking Process Simplified

1. QUALIFY YOUR CLIENT

Step 1. Qualify Your Clients: Are you and your client a match made in heaven or a disaster waiting to happen?

Your client is coming to you because they have brain fatigue from falling into the black hole of Google clickbait trying to plan their trip. You want to qualify thoroughly so you spend less time second-guessing yourself during the research process and more time putting together options for your clients.

2. Charge a service fee!

You determine your own service fee for your time.

Recommendation- charge a minimum of $300.00 a booking up to about $2500.00.

I will be adding other prices on there. You will receive the fee minus 9% process back.

Payments links are in this LUXE Portal to charge your client.

Do not work for free!

WHY DO WE REQUEST A FEE?

· We are professionals who work long hours, travel frequently at our own expense to verify the quality and safety of locations, properties, and experiences, and do a lot of research and preparation to get you the best, most thorough quote for your trip.

· Oftentimes, it does not cost you more to book your trip with a professional travel advisor

· As an accredited travel agency we have access to travel resources not available to the general public.

· As your personal travel advisor, we actually care about you and are available to answer questions, explain important details, handle issues that come up during travel, make changes, communicate with airlines and hotels, etc. – this is not the service you receive when you book with an online booking engine.

· People often do not realize travel advisors do not get paid unless you book with our agency and actually travel on your trip.

Unfortunately, we have found that all too often these days, after we have spent hours and hours working on their trips, some people take all our information and expertise only to go online and book the trip with an online booking engine…often at the same price, or for very little savings, and sometimes hidden costs.

· Depending on the type of trip, sometimes you may book a package with our agency at a low deposit price per person. Online booking engines often make you pay for your booking in full, even if you are several months away from travel. Why shell out all your money if you are not traveling for a while?

· Our expertise and connections in the travel industry help make sure your trip goes smoothly. If something unexpected happens, we are there to take care of it for you – again, not the kind of service you get from an online booking engine.

· If you find something less expensive online, we can sometimes price match, as long as the booking is identical. We require a screen shot with both the trip details and the time and date of the quote in order to attempt the price match.

We DO NOT price match Expedia or Costco (by rebating commissions, they end up undercutting travel agents…and just want your membership.)

Furthermore, several sites have hidden hotel and airline costs/additional fees — using our services saves you from unexpected costs and we will be able to explain every detail of what you are getting.

 

3. Talk About Budget

While budget can be a big part of qualifying clients, talking about money is a touchy subject.

 

You have your client, and now you’re ready to woo them with thoughtful itineraries that show you’re an amazing listener and have the ability to materialize their vacation fantasies into a reality.

But first things first, you have to research suppliers.

Browse their website and familiarize yourself with their booking procedure.

You must sign up as an advisor with their company under our host details.

Take a look at our preferred suppliers in this portal or our complete list is at www.agentuniverse.com

4. Qualify Travel Suppliers

Once you get the right client and the right price point, it’s time to put them on the right trip.

You have your client, and now you’re ready to woo them with thoughtful itineraries that show you’re an amazing listener and have the ability to materialize their vacation fantasies into a reality. But first things first, you have to research suppliers.

Take a look at our preferred suppliers in www.agentuniverse.com or in this portal.

Why use a PREFERRED SUPPLIER

Suppliers who are part of a preferred supplier program have a more intimate relationship with the organization and therefore a better understanding of your business goals. This means they are better placed to meet your expectations and pivot to accommodate changing requirements.

What’s the Benefit of a Preferred Supplier List?

Which brings us to why would your agency use someone else’s preferred supplier list? Why, incentives, of course!

  1. Peace of mind. This is the biggest reason why agents will book with preferreds over non-preferred vendors. Your clients trust you. You want to know the company you’re booking them with has been vetted and offers a fantastic product. When the vendor signs the paper to be a preferred, they’re saying they’re going to provide a great experience for your clients and that they will help the agencies in that network (that’s you!) out if problems do arise.
  2. Higher commissions. When your agency or agency group negotiates with the vendor to be preferred, they may be negotiating commission tiers with lower thresholds than what you could get if you went direct to the vendor. Hypothetical scenario: If you had $50,000 in sales with a vendor and didn’t belong to a larger agency organization, the vendor might offer you 10% commission and the next threshold is $100,000 in sales, where you would make 11% commission. However, if you were with a larger agency organization that had negotiated a preferred agreement with that same vendor, maybe they negotiated that all of the agencies in their network start at 10% regardless of sales and jump to 11% commission at just $50,000 in sales. Ooh la la! Let’s sell preferred vendors
5. Create a Quote

Call the supplier to see availability or price or create a user account at the suppliers travel agent portal to get a quote.

Things to include in the quote-

 

 

6. Create an Itinerary

The Travefy platform is a comprehensive suite of tools including itinerary management, proposals + quotes, client management, forms and marketing. With Travefy, Travel Advisors can save time, impress clients, and most importantly sell more travel.

Sign up for Travey under systems and tool

Many suppliers are already pre-loaded into Travefy and you can conveniently save libraries.

7. Plan & Pitch Your Itineraries to Your Client

Once you know what suppliers you’re working with and what itinerary builder (or template) you want to use, it’s time to put together and pitch your itinerary.

Share the Travefy Link with the prices worked in or the quote sent by the supplier.

It is proven that beautiful Travefy quotes close more business

 

8. Book the Trip with the supplier.

Booking travel as a travel advisor is not the same as booking like a consumer.

A. You will need to tell them your name and agency

B. You will give them our IATA # 46663046 or phone # 603 860 3274

C. You will give them the date and name of the tour or package you want.

D. They will send you a quote. It will have an option date for payment for deposit and final payment.

 

9. Send the quote out via email from your email account not the supplier `{`it can go to spam`}`.

Craft a personalized email to the client sharing WHY this quote solves the clients issue,

 

10. Send out via Electronic signature Terms & Conditions

A. Terms & Agreements [via electronic signature] located under FILES in this portal

B. Copy of the Credit Card Authorization[via electronic signature] located under FILES in this portal

C. Insurance Waiver [via electronic signature] located under FILES in this portal

D. Is everything correct? located under FILES in this portal

 

11. Send a second email with the following title ``Is Everything Correct? Travel Insurance?``

[Create your own travel insurance link when you register with Allianze]]

——

Is everything correct? Travel Insurance?

1. Did we get everything correct?

When it comes to travel, changes typically cost money and most are nonrefundable. Help us make sure we have everything correct by carefully looking over the following information for each traveler.

Please check the attached information upon receipt and verify all information is correct. Trips and Ships Luxury Travel Inc. will not be responsible for omissions or errors if not brought to my attention immediately.

Passenger(s) Details

Name is spelled correctly

Name on documents is traveler’s legal name (as spelled on the VALID government-issued form of ID to be used at the airport)

Travel Itinerary Details

Flight Dates/Times

Departure/Arrival Cities

Passport Requirements for International Travel

Valid for at least six months after you return home

Has (2) or more empty pages

U.S. citizens traveling outside the U.S (whether on ship, plane, car, or foot) are required to have a valid U.S. passport.

2. We recommend a third party insurance called Allianz.

I can send you a quote or you can buy directly from this link and buy directly from ALLIANZ, our preferred insurance provider.

Let us know what you prefer.

Maximum benefits of travel insurance are available when purchased same day as the initial trip deposit.

https://bit.ly/395swJM

Once purchased please email me a copy for our file on you.

IMPORTANT: Our travel protection plans generally do not cover losses related to COVID-19.

3. Register in the Smart Traveler Enrollment Program @ TRAVEL.STATE.GOV

The Smart Traveler Enrollment Program (STEP) is a free service provided by the U.S.

Government to U.S. citizens who are traveling to, or living in, a foreign country.

STEP allows you to enter information about your upcoming trip abroad so that the Department of State can better assist you in an emergency.

STEP also allows Americans residing abroad to get routine information from the nearest U.S. embassy or consulate.

Website https://step.state.gov/step/

4. For Detailed information on shots and immunizations you visit the CDC website:

https://wwwnc.cdc.gov/travel

 

12. Send an INSURANCE QUOTE from Allianz

We recommend purchasing a plan when you make your first trip payment so you can move forward with some peace of mind

Travel insurance is designed to protect a traveler from certain unforeseeable events — not things that are easily foreseeable, or things that have already happened at the time you purchase your plan. That’s why it’s smart to buy insurance as early as possible in the booking process.

Now more than ever, travel insurance is an important part of a vacation to-do list. A robust travel insurance policy provides financial protection for trip deposits, your health and travel problems such as delays.

The best travel insurance plans package together benefits for trip cancellation, trip delay, trip interruption, baggage protection, medical expenses and emergency medical evacuation. But timing is everything. To lock in the best protection, buy travel insurance shortly after you’ve made your first trip deposit.

Best Time to Buy Travel Insurance: Early and with No Regrets

When you book a vacation and make trip deposits, it’s smart to buy a travel insurance plan within 15 days or so. That way, you can maximize your coverage, and you won’t miss out on optional upgrades that require purchase soon after your initial trip deposits.

Even if you don’t have all the logistics for your trip, as soon as you have some money down on your flight or vacation, for example, get your travel insurance.

If you’re still mapping out plans, or you change your itinerary, don’t fret. You can make adjustments to a travel insurance policy by requesting a plan change. You can then update your total trip cost or tweak your travel dates. Don’t feel like you need to have everything finalized before looking into travel insurance.

An advisor can be held liable for not offering travel insurance.

DO NOT SELL TRAVEL INSURANCE – ENCOURAGE THE SELL OF
You may find that headline surprising, and I confess upfront that it was just clickbait. In fact, I do strongly encourage every travel advisor to promote the purchase of travel insurance by every person to whom you sell travel services. But, I don’t want you to use the term “sell” when you do it.
That may seem like a silly and pointless distinction, but here is why it’s not. ASTA and the U.S. Travel Insurance Association (USTIA) have been working for years to induce the states to adopt a model approach to the regulation of travel insurance. Only a few states are holdouts at this point, so the project has been a huge success. The goal was to avoid the need for travel advisors to register in multiple states, undergo various kinds of training and identification protocols, and pay fees to be licensed as “insurance agents” under the existing rules in effect virtually everywhere.
As ASTA put it, back in 2016, “The new travel insurance standards are designed to permit travel agencies and agents to do what they do today, without needing separate licenses … [W]here the new standard is in effect, travel agencies and agents may ‘offer and disseminate’ travel insurance to those states’ residents without needing their own license.”
Some state variations remain, so it is important to check if you are providing travel insurance information in a state whose regime is unfamiliar. Washington state is one place where agencies are still required to be licensed, even though individual advisors are not.
Thus, according to ASTA, travel advisors and travel agencies operating under their travel insurance provider’s license may do the following:
  • Provide their customers with general information about the insurance coverage, including a description of coverage and price.
  • Process applications and collect premiums from insurance customers.
  • Refer a consumer with more specific questions regarding coverage and benefits to the travel insurance provider.
  • Receive compensation for these activities.
Of course, it’s not quite that simple. According to ASTA, agencies remain obligated to help the insurance providers deliver certain consumer protections:
  • The travel insurance provider certifies that each travel advisor offering its insurance has taken a (short) training course and does not have fraudulent or criminally dishonest background.
  • The travel insurance provider or travel advisor provides to the customer material terms of coverage and the provider’s contact information.
  • The travel insurance provider maintains a register of travel agencies offering its products and the states where it is offering those products.
  • The travel agency or advisor avoids acting as a licensed insurance agent, which includes restricting the travel advisor from providing a risk assessment or interpreting an insurance policy.
That last point is especially important and is actually a great benefit to travel advisors. It is not the job of a travel advisor to provide risk analysis or interpretations of complex travel insurance policies. Travel insurance is similar to all other insurance in that the policies are based on precise definitions, terms of inclusion and exclusion, and other limitations. These complexities should be left to the insurance experts, an approach that spares the travel advisor a lot of work and a lot of risk.
That said, I close by emphasizing that every travel advisor, in connection with every sale of transportation (air, tour, cruise, rail, car) should be certain to present the client with information about available travel insurance coverage. If the client declines to receive the information, the advisor should, at a minimum, make a notation in the sale record that the information was offered and the option to buy the insurance was declined. It is even better – much better – to get a signed waiver or at least an email from the client saying “thanks but no thanks” for the insurance option. ASTA offers its members a waiver form at ASTA.org.
Most people are optimistic about their future travel plans and often don’t want to think or talk about what could go wrong. Such conversations can be challenging for the travel advisor, as well, but you must learn how to raise the subject and encourage every client to buy protection. If they want to get into risk evaluation or a technical discussion of the coverage, connect them with a representative from the insurance provider to present that information. They want the sale to go through as much as you do, so it’s in your mutual interest to work together to get it done or make a record of the decline. If you succeed, you make more money from the sale. If insurance is declined, and a proper record is made, you can rest easy that you did what you could and will have no liability when the client has memory failure later about whether insurance was offered.
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